Branch Manager
- Kelowna, BC
Contact Information:
Kyle Provost
MAC Search
kyle@macsearch.ca
613-868-7847
About the Company
Our client is a national commercial roofing company with offices across Canada. They have been in business for over 50 years and are experiencing continued growth. They provide multiple services in the commercial roofing industry including new construction, maintenance, reroofs and inspections.
Position Scope:
My client is looking for a candidate to lead their office in Kelowna, BC. They are looking for a self driven and motivated individual to lead a team and help with their growth and expansion.
This is a full-time position, with a start date as soon as available. (This position is an on-site in-person only position, with no remote work option.)
Responsibilities:
- Attend site meetings as/when needed
- Perform a key role in planning, implementing, and improving current processes
- Communicate effectively with all personnel responsible for completing various phases of the project
- Liaise with contractors to obtain estimates, pricing, product specifications, warranties, and other correspondence
- Ensure trade lists are up to date
- Track project schedules and ensure projects are completed on time
- Ensure project documents are complete, including photos
- Be able to work extended hours, including weekends when business requires
- Deal with vendors, clients, consultants, and project managers
- Conduct site visits and quality assurance checks
- Be on call for emergency leak calls after hours
- Use good roofing practices
- Ensure all service operations are under budget
- Ensure all billings, quotes, and reports are reviewed and accurate before sending them to customers
- Verify and sign off on all timesheets
- Oversee quality of installation
- Keep the service vehicle fleet in good operating condition
- Generate new business and find new customers
- Be accountable for actions and decisions made by the department
- Assist with or perform administrative tasks
- Monitor department issues and client complaints to identify patterns and reduce recurring issues
- Regularly audit work being completed and customer service being provided to ensure standards are met and repair work is carried out effectively, correctly, and thoroughly
- Oversee team members performing inspections, preparing reports, and completing repairs; carry out these duties personally when necessary to ensure the highest quality of work
- Work hand in hand with production to keep production jobs moving efficiently
- Prepare and/or review roof reports with photos
- Create estimates and work orders for maintenance, repairs, new installations, and roof replacements
- Review customer invoices for accuracy
- Review monthly job costs
- Produce an annual budget for sales and overheads
- Build and maintain relationships with new and existing customers
- Build and maintain relationships with architects, consultants, and suppliers
- Attend conferences, trade shows, and seminars related to the roofing industry
- Develop operational efficiencies
Requirements & Experience:
- Be a self-starter and motivated to be a leader in the industry
- Previous experience in a supervisory or management role
- Understand and prepare takeoffs and estimates for assigned jobs in a timely manner
- Complete work orders, takeoffs, and estimates in a concise and timely manner
- Ability to conduct presentations virtually
- Support corporate initiatives and business development objectives
- Have 5 years of roofing construction and management experience
How to Apply:
Please forward resumes to Kyle Provost at kyle@macsearch.ca.
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MAC Search is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.